Protecting your personal information is important to us. The following guidelines set forth
our general privacy practices and principles that apply to information we collect through
the following products and services, which are owned or operated by HEBIBA Tax Services,
(collectively, “we,” “us,” or “our”):
• Our online and software tax preparation products and services;
We utilize administrative, technical, and physical safeguards to protect your information. We protect information submitted to us, both during transmission and once we receive it.
What information do we collect?
As part of providing products and services to you, we may collect information, including personal information, about you, your spouse, your dependents, or your business when you use our services.
Personal information is data that can be used to identify you, your spouse, or your dependents individually. The information we may collect includes, but is not limited to:
Contact Information (e.g., name, phone number, address, and email address);
Social Security Number and other government identification numbers (e.g., EIN, Driver’s License, and ITIN);
Date of Birth;
Financial Information (e.g., income, revenue, assets, credits, deductions, expenses, and bank account information);
Payment Data (e.g., checking, debit and credit card account numbers, balances and payment history);
Health Information (e.g., health insurance status and financial information related to payment for healthcare services);
Website, Mobile Application, and Email Usage Data (e.g., interactions with a website, application or advertisement);
Device Information (e.g., internet protocol (IP) address, device type, unique identifier, app version, operating system, network data, and phone state);
Professional or employment-related information; and
Where do we get this information?
You provide most of the information we collect. We also receive information through certain digital technologies when you interact with us. Finally, other companies and government entities may share your information with us.
To deliver the products and services you request, customize your experience, and better serve you, we collect information you voluntarily provide as part of using or requesting our products and services. This information includes information you provide as part of preparing your tax return, electronically filling your tax return, setting up an online account, authenticating your identity, applying for or purchasing a product or service, or applying for employment. If you choose not to provide certain information we request, we may be unable to serve you as our products, services, tools or calculators may rely upon this information.
We collect certain information and usage whenever you interact with us, whether online, or through an email. This data may include which websites you visit, what you click on, or when you performed those actions. These activities may be performed by us or a service provider acting on our behalf.
We utilize certain web and wireless technologies to collect this information. These technologies include cookies and web beacons. The International Revenue Service (IRS) or state taxing authorities may require we collect certain personal and system information in connection with preparing or electronically filing your tax return. This may include your name, social security number, IP addresses, and unique device identifiers.
How do we secure your information?
The security of your personal information is important to us. We utilize administrative, technical, and physical safeguards to protect your information.
We protect information submitted to us, both during transmission and once we receive it. Nevertheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
We maintain physical, electronic and procedural safeguards that comply with applicable law and federal standards and that are designed to restrict access to your information. These safeguards include programs and specifications for physical security and records retention and disposal; computer and communication security measures reflected in system design, password protection, and data management practices; and other measures to restrict access to the data we hold in physical and electronic forms.
If we collect sensitive information (such as your social security number), we will encrypt the transmission of that information using security socket layer technology (SSL).
If we share your information with our service providers, we require all service providers to have written contracts with us that require them to safeguard your information and prohibit them from selling, retaining, using or disclosing your information for any purpose other than for the specific purpose of performing the contract.